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Call Master® Voice Terminals
The Callmaster® IV Digital Voice Terminal and the Callmaster® V Digital Voice Terminal are designed specifically for your agents in high-volume call centers. Callmaster® terminals offer the features your call center agents need to maximize their productivity, including:
- A built-in recorder interface module to record and monitor agent calls for quality assurance or legal reasons.
- Display capability with multi-line scrolling for VuStats data: real-time call center performance statistics on your agents, splits, skills, Vector Directory Numbers (VDNs), trunks, and trunk groups.
- Headset operation, including dual headset jacks to allow supervisor to listen to or join conversations.
- An array of programmable line and feature buttons that give your agents one-touch access to a choice of call center features.
Call Master® V Digital Voice Terminal shown above.
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Voice Engineering does not represent Avaya Inc., or their affiliates in any way. Partner® Systems
(Plus, II, Endeavor, and ACS), Merlin® Systems, Merlin Legend®, Merlin Magix®,Definity®, and Prologix® are registered trademarks of Avaya Inc. |