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Voice Terminals

Call Master® Voice Terminals

Product PhotoThe Callmaster® IV Digital Voice Terminal and the Callmaster® V Digital Voice Terminal are designed specifically for your agents in high-volume call centers. Callmaster® terminals offer the features your call center agents need to maximize their productivity, including:

  • A built-in recorder interface module to record and monitor agent calls for quality assurance or legal reasons.
  • Display capability with multi-line scrolling for VuStats data: real-time call center performance statistics on your agents, splits, skills, Vector Directory Numbers (VDNs), trunks, and trunk groups.
  • Headset operation, including dual headset jacks to allow supervisor to listen to or join conversations.
  • An array of programmable line and feature buttons that give your agents one-touch access to a choice of call center features.

Call Master® V Digital Voice Terminal shown above.

 
 

Voice Engineering does not represent Avaya Inc., or their affiliates in any way. Partner® Systems (Plus, II, Endeavor, and ACS), Merlin® Systems, Merlin Legend®, Merlin Magix®,Definity®, and Prologix® are registered trademarks of Avaya Inc.